Upgrading vRealize Log Insight from 8.1 to 8.2 fails

Products

• VMware Aria Suite

Issue/Introduction

Symptoms:

• Upgrading vRealize Log Insight from 8.1 to 8.2 fails on the primary or worker node(s)
• There is no ssh access to the nodes that failed
• When accessing the failed node(s) via console, you see that the VM has entered into emergency mode

Environment

VMware vRealize Log Insight 8.1.x

Resolution

This is a known issue affecting vRealize Log Insight. There is no resolution at this time.  Please subscribe to the article to be alerted to updates.

Workaround:
To workaround this issue, follow these steps only on the nodes that failed:

1. Boot the VM and select Photon OS (not the Photon Latest partition)
2. Allow the VM to boot up, and run these commands

lazy_partition=`grep -r "Lazy partition is" /storage/var/loginsight/upgrade.log | tail -1 | awk '{print $4}'`
mkdir tempDir
mount /dev/$lazy_partition tempDir
cp /etc/fstab tempDir/etc/fstab
umount /dev/$lazy_partition
rm -rf tempDir
reboot

3. Repeat steps 1-2 on any other nodes in the cluster that failed

Note: If this error occurred on the primary node or a middle worker node, then the upgrade for that node as well as the rest of the cluster should be continued manually by following this article: How to Manually Upgrade vRealize Log Insight via Command Line (83225)