Smarts NCM; The NCM Smarts Adapter not connecting to SAM domain.
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Article ID: 315870
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Updated On:
Products
VMware Smart Assurance
Issue/Introduction
To clarify the Smarts SAM domain must be a standalone domain and not part of a Smarts Failover configuration.
Symptoms: The NCM Smarts adapter cannot connect to the Smarts SAM domain. After entering the desired broker, in the NCM Smart Adapter Configuration screen, there were no SAM domains available to select.
Environment
VMware Smart Assurance - SMARTS
Cause
The NCM Smarts Adapter was never designed to work with the Smarts Failover configuration.
Resolution
There is no other resolution other than to attach the NCM Smarts Adapter to a standalone Smarts SAM domain and Smarts SAM broker that is not part of a Smarts failover environment.