Failover Manager reports error in log- Mismatch in version of servers
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Failover Manager reports error in log- Mismatch in version of servers

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Article ID: 315836

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Updated On:

Products

VMware Smart Assurance

Issue/Introduction

Symptoms:

After an upgrade from an older version of Smarts and setting up Failover the logs report messages like these:

    determine_version:  23-Aug-2021 17:40:25 CEST;  type = 'SAM'
  determine_version:  23-Aug-2021 17:40:25 CEST; Active: 'SAM' Verison: 9.3
  determine_version:  23-Aug-2021 17:40:25 CEST; Standby:  'SAM' Verison: 10.1.5.0
  determine_version:  23-Aug-2021 17:40:25 CEST; Mismatch in version of servers. activeVersion 9.3 , standbyVersion 10.1.5.0
  resync_actions:  23-Aug-2021 17:40:30 CEST; determine_version.pl is picked from /opt/InCharge10/SAM/smarts/actions  


Environment

Smarts 10.1.X

Cause

SM_System version is in turn determined by the value set in lib/libsm_sms.so,  The upgrade or migration placed the older version of the library in place of the current version.

Resolution

Review the local library lib/libsm_sms.so, and the base lib/libsm_sms.so, and revert to the base file in the current 10.1.5 installation

Additional Information

Impact/Risks:

No risk.
Migration of old files should be reviewed for conflicts and best practice is to keep the latest GA library files. In this case the older library was copied and used instead of the current GA installed 10.1.5 library.