Dell Power Edge System Object OID .1.3.6.1.4.1.674.10892.5 is reporting False Temperature Alerts

Products

• VMware Smart Assurance

Issue/Introduction

Dell Power Edge Server (HOST) reports Temperature Sensor OutofRange alerts when current value is below high threshold.  The Notification Properties show Lower Critical and Upper Critical Thresholds as shown below.

Environment

VMware Smart Assurance - SMARTS

Cause

The Dell Power Edge System has a low and a high threshold reported, UseMIBThresholds does not work for these devices.

Resolution

1. Create a new TemperatureSensor Threshold Group specifically for these devices using the Matching Criteria
2. In the Settings change the UseMIB thresholds to False. 
3. Once the changes apply confirm that the devices are in the correct Temperature Threshold Settings to resolve the issue.

Additional Information

If the Dell Power Edge System have these tempsensors instrumented by TemperatureSensor_Fault_DellPowerEdge then they have a low threshold LowerCriticalThreshold.and a HighCritical Sensor