VMware Smarts Assurance 10.1.x in place upgrade to new 10.1.x upgrade errors regarding ERROR "Flexeraak1: /opt/InCharge/SAM/smarts/toolbox/OTP/erts-9.2/bin/(xxxx) (Text file busy)"
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Article ID: 315761
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Updated On:
Products
VMware Smart Assurance
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Issue/Introduction
To assist in troubleshooting the VMware Smarts Assurance 10.1.x in place upgrade to new 10.1.x upgrade error:
"Flexeraak1: /opt/InCharge/SAM/smarts/toolbox/OTP/erts-9.2/bin/(xxxx) (Text file busy)".
Symptoms:
During an in-place upgrade from 10.1.2 to 10.1.7 the install log reported the following:
Additional Notes: ERROR - Flexeraak1: /opt/InCharge/SAM/smarts/toolbox/OTP/erts-9.2/bin/erl_child_setup (Text file busy)
Additional Notes: ERROR - Flexeraak1: /opt/InCharge/SAM/smarts/toolbox/OTP/erts-9.2/bin/inet_gethost (Text file busy)
Additional Notes: ERROR - Flexeraak1: /opt/InCharge/SAM/smarts/toolbox/OTP/erts-9.2/bin/beam.smp (Text file busy)
Additional Notes: ERROR - Flexeraak1: /opt/InCharge/SAM/smarts/toolbox/OTP/erts-9.2/bin/epmd (Text file busy)
Flexeraak1: /opt/InCharge/SAM/smarts/toolbox/OTP/erts-9.2/bin/erl_child_setup (Text file busy)
Flexeraak1: /opt/InCharge/SAM/smarts/toolbox/OTP/erts-9.2/bin/inet_gethost (Text file busy)
Flexeraak1: /opt/InCharge/SAM/smarts/toolbox/OTP/erts-9.2/bin/beam.smp (Text file busy)
Flexeraak1: /opt/InCharge/SAM/smarts/toolbox/OTP/erts-9.2/bin/epmd (Text file busy)
To fix this issue, we have data from a 10.1.2 to 10.1.7 in-place upgrade.
Install.SAM_SUITE.10.1.7.0.log
Environment
VMware Smart Assurance - SMARTS
Cause
During the in-place upgrade process the ic-serviced service restarts the stopped Smarts services
Resolution
Shut down all SMARTS services /etc/init.d/ic-serviced stop
Edit the ic-serviced script vi /etc/init.d/ic-servicd
Locate and comment out the SM_HOME line Save the file Then, perform the in-place upgrade.
After the upgrade edit the ic-serviced script vi /etc/init.d/ic-serviced
Remove the comment from the SM_HOME line
Start the smarts services /etc/init.d/ic-serviced start
Additional Information
Impact/Risks: The impacted files may not be upgraded properly when they report text file busy .
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