VCD customize portal missing in UI
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VCD customize portal missing in UI

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Article ID: 315577

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Updated On: 05-08-2025

Products

VMware Cloud Director

Issue/Introduction

Customer incorrectly enable customize portal in VCD UI setting,then the custom portal not display any more in UI option

 

Environment

VCD 10.x

Cause

User error

Resolution

1.Root user login to vcd db primary cell.

 

2.Login to postgres db:

su - postgres

psql -d vcloud

 

3.Query current status of UI setting on customize portal option:

select * from ui_plugin where plugin_name = 'Customize Portal';

Remember the customize portal id of the return line.

4.Manually enable the entry:

update ui_plugin set plugin_enabled = 't' where id = 'Customize Portal id from last query';