vCenter storage profile not updated in vCloud

Products

• VMware Cloud Director

Issue/Introduction

Symptoms:
1.New vCenter added storage profile not updated in vCloud
2.The new storage profile could be found in pVDC but can not assign to oVDC
3.No change after sync with vCenter
4.vCloud could manage the VM normally.

Cause

The storage profile not correctly populated automatically during sync between vCloud and vCenter.

Resolution

Upgrade to supported higher version of vCloud to sync automatically

Workaround:

1.Take a backup of the Cloud Director database. 

2.SSH into the primary cell with the root user credentials.

3.Connect to the VCD database using the following command:

#su - postgres -c '/opt/vmware/vpostgres/current/bin/psql -d vcloud'

4.Run the following queries to force the information to be updated:

SELECT populate_cached_pvdc_metrics();
SELECT populate_cached_sc_metrics();
SELECT populate_cached_vdc_metrics();
SELECT populate_cached_vdc_sp_metrics();

5.Check if storage profile get updated in vCloud side.