Symptoms:
Cannot download VIB files from patch source. Check the Update Manager log for download details
or
Cannot download software packages from patch source
VMware vCenter Server
This issue occurs if there are invalid entries in the vSphere Lifecycle Manager Database or if the host is unable to retrieve the updates from the patch repository.
To resolve this issue, use one of these options to reset update manager database:
Note: If the issue still exists after trying above steps, file a support request with Broadcom Support and note this Knowledge Base article ID (315471) in the problem description. For more information, see Creating and managing Broadcom support cases.