Stale Manager Service instances are listed in the Replicator Service Management Portal in Cloud Director Availability

Products

• VMware Cloud Director

Issue/Introduction

In the System Monitoring view of the Cloud Director Availability Replicator Service Management Portal, you see a stale offline Manager Service listed in the Manager Service status section.

Environment

VMware Cloud Director Availability 4.x
VMware vCloud Availability 3.5.x
VMware vCloud Availability 3.0.x

Cause

This issue can occur when a Cloud Replication Management Appliance has been decommissioned or replaced where the Manager Service has not been unpaired with the local Replicator Service first.

Resolution

This is a known issue affecting Cloud Director Availability 4.x, though it does not affect product functionality.
Currently, there is no resolution.

Workaround:
To work around this issue, contact VMware Support and note this Article ID (315158) in the problem description. For more information, see How to Submit a Support Request