Failover attempts fail to import the recovered VM into Cloud Director in Cloud Director Availability
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Failover attempts fail to import the recovered VM into Cloud Director in Cloud Director Availability

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Article ID: 315154

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Updated On:

Products

VMware Cloud Director

Issue/Introduction

Symptoms:
  • When attempting a failover, the vApp is created in Cloud Director but hte import of the recovered virtual machine fails with the error:
The recovered VM could not be imported into vCloud Director. Apply a suitable storage profile to the replication and try again.
  • The Reserve all guest memory(All locked) setting is enabled on one or more virtual machines in the item being failed over.
  • In the /opt/vmware/h4/cloud/log/cloud.log file on the Cloud Replication Management Appliance, you see entries similar to:
2020-11-03 13:43:59.450 ERROR - [UI-b81d92b3-4119-4496-a0f9-2396e4a1ae6e-ef] [task-poller-4] com.vmware.h4.cloud.job.VmFailoverJob    : com.vmware.ssdc.library.exceptions.VimInvalidArgumentException: The operation could not be performed because the argument is invalid. A specified parameter was not correct: spec.memoryAllocation.reservation
vCenter Server task (moref: task-539308) failed in vCenter Server 'vCenter_Prod' (44d9cec6-19ed-40a7-b23e-5d497948d050).
2020-11-03 13:43:59.450 ERROR - [UI-b81d92b3-4119-4496-a0f9-2396e4a1ae6e-ef] [task-poller-4] com.vmware.h4.cloud.job.VmFailoverJob    : [ UI-b81d92b3-4119-4496-a0f9-2396e4a1ae6e-ef-2ed7da53-afe6-41d2-89be-e8b6561c6207 ] The operation could not be performed because the argument is invalid. A specified parameter was not correct: spec.memoryAllocation.reservation
2020-11-03 13:43:59.450 ERROR - [UI-b81d92b3-4119-4496-a0f9-2396e4a1ae6e-ef] [task-poller-4] com.vmware.h4.cloud.job.VmFailoverJob    : Unable to import the recovered VC VM into a new vCD vApp

com.vmware.vcloud.client.exception.VcloudException: HTTP Response code: 500
...
  • In the /opt/vmware/vcloud-director/logs/vcloud-container-debug.log file on the Cloud Director cell, you see entries similar to:
2020-11-03 10:43:21,895 | ERROR    | vim-proxy-activity-pool-526 | ReconfigureVmActivity          | [Activity Execution] Uncaught Exception during Activity execution. Recent phase: com.vmware.vcloud.val.internal.impl.ReconfigureVmActivity$ReconfigureVmInVcPhase@5d0eaac1 - Handle: urn:uuid:f7bb7aa1-a33a-4f0f-b48d-7aa5910aee07, Current Phase: ReconfigureVmActivity$ReconfigureVmInVcPhase | requestId=UI-b81d92b3-4119-4496-a0f9-2396e4a1ae6e-ef-bb4d4361-243c-48af-95d6-50369381b9e7,request=POST https://myserver.mydomain.internal/api/admin/extension/vimServer/44d9cec6-19ed-40a7-b23e-5d497948d050/importVmAsVApp,requestTime=1604410984820,remoteAddress=10.17.55.25:26088,userAgent=Apache-HttpClient/4.5.10 (Java/11.0.6),accept=application/*+xml;version 29.0 vcd=b74da0b0-0538-409a-898a-2c29d3d8f611,task=bac7a718-3f93-4f50-a425-d43c373674c1 activity=(com.vmware.vcloud.backendbase.management.system.TaskActivity,urn:uuid:bac7a718-3f93-4f50-a425-d43c373674c1) activity=(com.vmware.vcloud.vdc.impl.ImportSingletonVAppActivity,urn:uuid:65bc5749-2a09-4a27-bdd5-50a2bfb36dcc) activity=(com.vmware.vcloud.val.internal.impl.ReconfigureVmActivity,urn:uuid:f7bb7aa1-a33a-4f0f-b48d-7aa5910aee07)
java.util.concurrent.ExecutionException: com.vmware.ssdc.library.exceptions.VimInvalidArgumentException: The operation could not be performed because the argument is invalid. A specified parameter was not correct: spec.memoryAllocation.reservation
vCenter Server task (moref: task-539300) failed in vCenter Server 'vCenter_Prod' (44d9cec6-19ed-40a7-b23e-5d497948d050).
    at com.vmware.vcloud.activity.executors.ActivityRunner.run(ActivityRunner.java:136)
    at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511)
    at java.util.concurrent.FutureTask.run(FutureTask.java:266)
    ...
Caused by: com.vmware.ssdc.library.exceptions.VimInvalidArgumentException: The operation could not be performed because the argument is invalid. A specified parameter was not correct: spec.memoryAllocation.reservation
vCenter Server task (moref: task-539300) failed in vCenter Server 'vCenter_Prod' (44d9cec6-19ed-40a7-b23e-5d497948d050).
    at com.vmware.ssdc.library.vim.LmVim.Convert(LmVim.java:261)
    at com.vmware.ssdc.library.vim.LmVim.Convert(LmVim.java:497)
    at com.vmware.vcloud.val.taskmanagement.TaskWaiterInvRecord.CheckForError(TaskWaiterInvRecord.java:176)
    ...
Caused by: (vmodl.fault.InvalidArgument) {
   faultCause = null,
   faultMessage = null,
   invalidProperty = spec.memoryAllocation.reservation
}
...
  • In the /var/log/vmware/vpxd/vpxd.log file on the vCenter Server, the memory reservation spec is set to zero and invalid:
2020-10-26T18:10:01.253Z info vpxd[12347] [Originator@6876 sub=provisioning opID=vcd-UI-7e80e103-1eb2-4cd9-ad45-7c89c3ad5f33-VN-24644fcb-fe77-4c6a-bc61-c5957ef8d7fe;activity=urn:uuid:5353631a-a8b3-4927-a942-195f5ff31d53-6f] Invalid memory reservation spec 0 while locked
2020-10-26T18:10:01.253Z info vpxd[12347] [Originator@6876 sub=vpxLro opID=vcd-UI-7e80e103-1eb2-4cd9-ad45-7c89c3ad5f33-VN-24644fcb-fe77-4c6a-bc61-c5957ef8d7fe;activity=urn:uuid:5353631a-a8b3-4927-a942-195f5ff31d53-6f] [VpxLRO] -- FINISH task-522948
2020-10-26T18:10:01.253Z info vpxd[12347] [Originator@6876 sub=Default opID=vcd-UI-7e80e103-1eb2-4cd9-ad45-7c89c3ad5f33-VN-24644fcb-fe77-4c6a-bc61-c5957ef8d7fe;activity=urn:uuid:5353631a-a8b3-4927-a942-195f5ff31d53-6f] [VpxLRO] -- ERROR task-522948 -- vm-3475 -- vim.VirtualMachine.reconfigure: vmodl.fault.InvalidArgument:
--> Result:
--> (vmodl.fault.InvalidArgument) {
-->    faultCause = (vmodl.MethodFault) null,
-->    faultMessage = <unset>,
-->    invalidProperty = "spec.memoryAllocation.reservation"
-->    msg = ""
--> }
--> Args:
...
-->    memoryAllocation = (vim.ResourceAllocationInfo) {
-->       reservation = 0,
-->       expandableReservation = false,
-->       limit = 16384,
-->       shares = (vim.SharesInfo) {
-->          shares = 0,
-->          level = "normal"
-->       },
-->       overheadLimit = <unset>
-->    },
...

Note: The preceding log excerpts are only examples. Date, time, and environmental variables may vary depending on your environment.


Environment

VMware vCloud Availability 3.0.x
VMware vCloud Availability 3.5.x
VMware Cloud Director Availability 4.x

Cause

This issue occurs because Cloud Director specifies an invalid memory reservation specification when the option Reserve all guest memory(All locked) is set when importing the recovered VM during failover.

Resolution

This is a known Cloud Director issue impacting Cloud Director Availability.

Currently, there is no resolution.

Workaround:
To work around this issue, uncheck the Reserve all guest memory(All locked) option on the source virtual machine(s) and specify the desired reservation size manually.

For additional information on configuring memory reservations, see the Configuring Resource Allocation Settings section of the vSphere documentation.

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