"Failed to update the description of the recovered vApp..." error when performing a test failover in Cloud Director Availability 4.0

Products

• VMware Cloud Director

Issue/Introduction

Symptoms:

• When performing a test failover of a replicaiton in Cloud Director Availability 4.0, the task fails, and you see a similar error:

Failed to update the description of the recovered vApp 'vApp-Name'.

• This issue occurs if you are using vCloud Director 9.7.0.3 or older.
• In /opt/vmware/h4/cloud/log/cloud.log on the Cloud Replication Management Appliance, you see entries similar to:

2020-10-21 13:53:48.071 DEBUG - [UI-9bd4d53a-####-####-####-########b23-Qg] [job-31] com.vmware.h4.jobengine.JobExecution     : Adding warning Warning{error=com.vmware.h4.cloud.api.exceptions.FailedToUpdateVappDescrioptionException: Failed to update the description of the recovered vApp 'Web-Server1'., cause=com.vmware.vcloud.client.exception.VcloudException: (Major code = 403, minor code = ACCESS_TO_RESOURCE_IS_FORBIDDEN) - Access is forbidden} to task 2c55db19-####-####-####-########19c

Note: The preceding log excerpts are only examples. Date, time, and environmental variables may vary depending on your environment.

Environment

VMware vCloud Availability 3.0.x
VMware vCloud Availability 4.0.x
VMware vCloud Availability 3.5.x

Cause

This issue can occur due to a user security context caching behavior in vCloud Director 9.7.0.x when test failover API calls are sent from Cloud Director Availability to vCloud Director.

Resolution

This is a known issue affecting vCloud Director 9.7.0.x
This issue is resolved in vCloud Director 9.7.0.4, available at Broadcom Downloads.