Symptoms:
- In the Sites view of the vCloud Availability Portal, you see the a similar error in the Cloud sites section:
Operation aborted due to an unexpected error.
- In /opt/vmware/h4/cloud/log/cloud.log on the vApp Replication Manager of both cloud sites, you see a similar error:
2019-12-10 16:12:26.689 ERROR - [UI__34690fcc-b90e-####-####-########312_he] [https-jsse-nio-8046-exec-8] c.v.h.c.c.error.ExceptionAdvisorBase : A POST request from root[192.168.2.105] to /config/tunnel-service failed.
2019-12-10 16:12:52.173 ERROR - [UI__34690fcc-b90e-####-####-########312_Px] [https-jsse-nio-8046-exec-9] c.v.h.c.c.error.ExceptionAdvisorBase : A POST request from root[192.168.2.105] to /config/tunnel-service failed.
2019-12-10 16:13:25.719 ERROR - [UI__9f7a92a9-0093-####-####-########f75_DF] [https-jsse-nio-8046-exec-10]
- In /opt/vmware/h4/tunnel/log/tunnel.log on the vCloud Availability Tunnel of both cloud sites, you see a similar error:
2019-12-10 16:11:25.200 ERROR - [1e112869-7db5-####-####-########bab_ll] [https-jsse-nio-8047-exec-8] c.v.h.c.c.error.ExceptionAdvisorBase : A POST request from null[192.168.2.109] to /api-client-auth failed.
2019-12-10 16:11:50.682 ERROR - [81666cd3-634c-46####-####-########8fe_Bu] [https-jsse-nio-8047-exec-6] c.v.h.c.c.error.ExceptionAdvisorBase : A POST request from null[192.168.2.109] to /api-client-auth failed.
- This issue occurs after updating the vApp Replication Manager certificates in multiple paired cloud sites.
Note: The preceding log excerpts are only examples. Date, time, and environmental variables may vary depending on your environment.