This is a known issue affecting Cloud Director Availability 4.x.
Currently, there is no resolution.
Workaround:
To work around this issue, perform one of the following options:
Option 1: Select additional organizations in the list
If there are less than 20 organizations listed in the Assign Policy dialog box or all required organizations appear in the first page of the list:
- Select organizations without using the filter or paging mechanisms.
- Click Assign.
Option 2: Expand the number of items displayed
If there are more than 20 organizations listed in the Assign Policy dialog box and the desired organizations are not visible in the first page displayed:
- At the bottom of the Assign Policy dialog box, locate the Items per page selection.
- Increase the number of items to display so all organizations that should be assigned to the policy are visible.
- Select the additional organizations.
- Confirm that all required organizations are selected.
- Click Assign.
Option 3: Use the Assign option to select the policy instead of the organization
In the Policies view, locate the organization first and assign the new policy:
- In the Policies view, select the current policy for the organization.
- In the list of organizations populated at the bottom of the page, select the organization.
- Click the Assign button above the table containing the organizations.
- Select the new policy.
- Select Assign.
Option 4: Use the OpenAPI Client
If Option 3 is not preferred, but there are more than 100 organizations listed in the Assign Policy dialog box and the required organizations cannot be listed in the initial page, the OpenAPI Client can be used to complete the policy assignment:
- Log into the Provider Portal as root or as a user with administrative rights.
- In the left pane, select OpenAPI Client.
- In the list of API commands, select: /policies > GET /.
- Enter the site name in the site textbox.
- Click the Get button.
- In the results, locate the policy to be assigned and copy the id value.
- In the list of API commands, select: /policies > PATCH /{id}/orgs/{org}.
- Paste the policy ID copied in step 6 into the policyId textbox.
- Enter the Cloud Director organization short name for the organization into the org textbox.
- Click the Patch button.