Symptoms:
- When you try to log into the Cloud Director Availability Provider Portal using Cloud Director credentials fails, and you see the error:
Authentication failed.
- When you click on Peer Sites in the left pane in the Cloud Director Availability Provider Portal, you are immediately logged out.
- In the /opt/vmware/h4/cloud/log/cloud.log file on the Cloud Replication Management Appliance, you see similar messages to:
2023-02-24 07:23:48.094 DEBUG - [UI-c20bd5ea-666b-426e-803b-209f08a412ed-r020-VK] [job-35] c.v.h4.cloud.service.DiagnosticsService : Unable to connect to the VCD
com.vmware.exception.CommunicationException: No route to host (Host unreachable)
at com.vmware.exception.converter.ClientExceptionConverter.convertException(ClientExceptionConverter.java:70)
at com.vmware.rest.client.AbstractRestClient.genericExchange(AbstractRestClient.java:158)
at com.vmware.vcloud.client.json.JsonVcloudClient.loginJson(JsonVcloudClient.java:178)
Caused by: java.net.NoRouteToHostException: No route to host (Host unreachable)
...
2023-02-24 07:44:15.195 WARN - [30f011d7-b69e-4077-a3f1-07cef7f679e0] [health-check-10] c.v.h4.cloud.vcloud.VcloudConnector : Could not establish local vCD system connection
com.vmware.exception.CommunicationException: No route to host (Host unreachable)
at com.vmware.exception.converter.ClientExceptionConverter.convertException(ClientExceptionConverter.java:70)
at com.vmware.rest.client.AbstractRestClient.genericExchange(AbstractRestClient.java:158)
...
Note: The preceding log excerpts are only examples. Date, time, and environmental variables may vary depending on your environment.