"Operation aborted due to unexpected error" message when configuring new replications in Cloud Director Availability 4.x

Products

• VMware Cloud Director

Issue/Introduction

Symptoms:

• The initial configuration of a new replication job fails in Cloud Director Availability with the error:

Operation aborted due to an unexpected error

• In the Replication Tasks view, you see similar messages:

Failed to delete independent disk C4 xxxxxx
Independent disk C4 xxxxxx was not found

• In the /opt/vmware/h4/cloud/log/cloud.log file on the Cloud Replication Management Appliance, you see entries similar to:

2020-12-16 12:37:01.183 ERROR - [########-####-####-####-########516a-LM-CN] [task-poller-4] com.vmware.h4.cloud.job.C4BaseJob        : vCD task urn:vcloud:task:########-####-####-####-########c7f6 failed. Debug info: java.lang.IllegalArgumentException: Negative usedCapacityMb: -10483559, details: [ ########-####-####-####-########516a-LM-CN-########-####-####-####-########7901 ] Negative usedCapacityMb: -10483559
2020-12-16 12:37:01.183 ERROR - [########-####-####-####-########516a-LM-CN] [task-poller-4] com.vmware.h4.jobengine.JobExecution     : Task ########-####-####-####-########0402 (WorkflowInfo{type='start', resourceType='vmReplication', resourceId='C4-########-####-####-####-########91c6', isPrivate=false, resourceName='null'}) has failed

java.lang.RuntimeException: debugInfo:java.lang.IllegalArgumentException: Negative usedCapacityMb: -10483559
details:[ ########-####-####-####-########516a-LM-CN-########-####-####-####-########7901 ] Negative usedCapacityMb: -10483559

Note: The preceding log excerpts are only examples. Date, time, and environmental variables may vary depending on your environment.

Environment

VMware Cloud Director Availability 4.x

Cause

This issue occurs due to a storage capacity reporting issue in vCenter Server that causes Cloud Director to show a negative used capacity value.

Resolution

This issue is resolved in vCenter Server 6.7 Update 3J, available at Broadcom Downloads.