The blue console login screen incorrectly shows an older version on Cloud Director Availability 4.x appliances
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The blue console login screen incorrectly shows an older version on Cloud Director Availability 4.x appliances

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Article ID: 315012

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Updated On:

Products

VMware Cloud Director

Issue/Introduction

Symptoms:
After upgrading from vCloud Availability 3.x to Cloud Director Availability 4.x, opening the web or remote console of the Cloud Director Availability appliance incorrectly displays the older 3.x version on the blue login screen.

Environment

VMware Cloud Director Availability 4.x

Cause

This issue occurs because of an appliance manifest file not being updated with the correct information as a part of the upgrade. The Cloud Director Availability appliance uses this manifest file to display the product version on the blue console login screen.

Resolution



Workaround:
To resolve this issue, remove the appliance manifest file which allows the appliance to determine the current version by an alternate method using the rpm command.

To remove the manifest file, perform the following steps:

Note: This procedure modifies a configuration file. Ensure to take a backup of the file before proceeding.
  1. Log into the appliance as root.
  2. Navigate to the following directory:
cd /opt/vmware/etc
  1. Take a backup of the appliance manifest file:
cp appliance-manifest.xml appliance-manifest.xml.bak
  1. Remove the manifest file:
rm appliance-manifest.xml