Error: "Managed object of type "Folder" with value "group-..." does not exist." when configuring a replication to a Cloud Director site.
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Error: "Managed object of type "Folder" with value "group-..." does not exist." when configuring a replication to a Cloud Director site.

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Article ID: 314994

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Updated On:

Products

VMware Cloud Director

Issue/Introduction

  • When you configure a replication between two cloud sites, the task fails with the error:

Operation aborted due to an unexpected error.

  • In /opt/vmware/h4/cloud/log/cloud.log on the Cloud Director Replication Management Appliance, you see a similar error:

ERROR - [UI__########-####-####-####-############_bw_cm] [task-poller-#] com.vmware.h4.cloud.job.C4BaseJob        : vCD task urn:vcloud:task:########-####-####-####-############ failed. Debug info: com.vmware.ssdc.library.exceptions.ManagedObjectNotFoundException: Managed object of type "Folder" with value "group-v##" does not exist., details: [ ########-####-####-####-############ ] Managed object of type "Folder" with value "group-v##" does not exist.

  • In /opt/vmware/vcloud-director/logs/vcloud-container-info.log on Cloud Director, you can see the similar error:

ERROR    | Backend-activity-pool-58307 | CreateDiskActivity             | [Activity Execution] Uncaught Exception during Activity execution. Recent phase: com.vmware.ssdc.backend.services.impl.CreateDiskActivity$CreateShellVmFolderPhase@18205369 - Handle: urn:uuid:########-####-####-####-############, Current Phase: CreateDiskActivity$CreateShellVmFolderPhase
...

java.util.concurrent.ExecutionException: com.vmware.ssdc.library.exceptions.ManagedObjectNotFoundException: Managed object of type "Folder" with value "group-v##" does not exist.
        at com.vmware.vcloud.activity.executors.ActivityRunner.run(ActivityRunner.java:136)
        at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511)
        ...
Caused by: com.vmware.ssdc.library.exceptions.ManagedObjectNotFoundException: Managed object of type "Folder" with value "object_name" does not exist.
        at com.vmware.ssdc.library.vim.LmVim.Convert(LmVim.java:241)
        at com.vmware.ssdc.library.vim.LmVim.Convert(LmVim.java:490)
        ...
Caused by: (vmodl.fault.ManagedObjectNotFound) {
   faultCause = null,
   faultMessage = null,
   obj = ManagedObjectReference: type = Folder, value = group-v##, serverGuid = null


Note: The preceding log excerpts are only examples. Date, time, and environmental variables may vary depending on your environment.

Environment

VMware Cloud Director Availability 4.x

Cause

This issue occurs because the VM folder that Cloud Director tries to place the placeholder independent disk into no longer exists in vCenter Server.

Resolution

To validate you are experiencing this issue check the folder MORef in the vCenter Managed Object Browser.

  1. In a browser, navigate to the following address for the destination vCenter Server:

https://vCenter_Address/mob/

  1. Log in with vSphere administrator credentials.
  2. Using the MORef from the error message, determine if it still exists:

https://vCenter_Address/mob/?moid=folder_moref


To resolve this issue, contact VMware Cloud Director Support and note this Article ID (314994) in the problem description. For more information, see How to Submit a Support Request.

Additional Information

For more information on enabling the MOB, see The Managed Object Browser is disabled by default in vSphere 6.x.