Symptoms:
- When registering the on-premises vCloud Availability appliance with the vSphere Lookup Service, it fails and you see the following message:
Operation aborted due to unexpected error.
- In /opt/vmware/h4/replicator/log/replicator.log on the on-premises vCloud Availability appliance, you see a similar entry:
2019-04-18 20:06:50.396 WARN - [UI__8336f9c2-4382-####-####-########e93_GN] [https-jsse-nio-8440-exec-3] c.v.h.c.e.ExceptionConversionService : Unable to convert exception. Using fallback exception instead.
com.vmware.vim.sso.client.exception.ServerCommunicationException: Error communicating to the remote server https://vcsa.corp.local/sts/STSService/vsphere.local
at com.vmware.vim.sso.client.impl.SecurityTokenServiceImpl$RequestResponseProcessor.sendRequest(SecurityTokenServiceImpl.java:796)
at com.vmware.vim.sso.client.impl.SecurityTokenServiceImpl$RequestResponseProcessor.executeRoundtrip(SecurityTokenServiceImpl.java:714)
at com.vmware.vim.sso.client.impl.SecurityTokenServiceImpl.acquireToken(SecurityTokenServiceImpl.java:135)
Note: The preceding log excerpts are only examples. Date, time, and environmental variables may vary depending on your environment.