vRealize Business for Cloud support in vRealize Operations Manager 6.7 and later

Products

• VMware Aria Suite

Issue/Introduction

Symptoms:

• Incorrect Reclamation and Data Center Optimization information is shown in vRealize Business for Cloud if vRealize Operations Manager 6.7 or later is used
• vCenter data collection in vRealize Business has warning: Unable to authenticate to vROPs using the vCenter's credentials

Environment

VMware vRealize Operations Manager 7.0.x
VMware vRealize Business for Cloud Standard 7.x
VMware vRealize Operations Manager 6.7.x

Cause

Starting in vRealize Operations Manager 6.7, the capacity model was changed and some of the reclamation related metrics which vRealize Business for Cloud was getting from vRealize Operations Manager were removed.
Therefore in vRealize Business for Cloud the following functionalities are impacted:

1. Business Management >> Overview: Infrastructure Utilization and Private Cloud Reclamation
2. Business Management >> Consumption >> Showback >> Showback Statement: Private Cloud Reclamation
3. Business Management >> What-If Analysis >> Data Center Optimization

Resolution

This is a known issue in vRealize Business 7.4.

Workaround:
To workaround this issue:

1. Use the vRealize Operations Manager 6.7 or later Reclamation feature. The instructions on which can be obtained in the relvant vRealize Operations Manager product version's documentation.
2. In vRealize Business for Cloud the capacity model changes mentioned in cause section would not be consumed. Instead, vRealize Business for Cloud features are gradually being ported to vRealize Operations Manager 6.7 and later. In every vRealize Operations Manager release, more and more cost features will be natively supported in vRealize Operations Manager. It is recommended that customers should gradually start using vRealize Operations Manager for cost features.