Fetch Tenant list and onboard tenant API fails in Aria Suite Lifecycle when Admin and Configuration Admin passwords are different
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Article ID: 314880
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Updated On:
Products
VMware Aria Suite
Issue/Introduction
Symptoms:
Onboard tenant & fetch tenant api requests from Aria Suite Lifecycle fail with invalid credentials error when the VMware Identity Manager 'Admin' and 'Configurationadmin' have different passwords. The 'Configurationadmin' account is the Local user account created by Aria Suite Lifecycle in VMware Identity Manager.
The /var/log/vrlcm/vmware_vrlcm.log file has an error similar to:
com.vmware.vrealize.lcm.common.exception.LcmException: Failed to get admin token: Invalid credentials. at com.vmware.vrealize.lcm.vidm.driver.rest.util.VidmServerRestUtil.loginLocalAdmin(VidmServerRestUtil.java:240) at com.vmware.vrealize.lcm.vidm.core.task.tenant.VidmFetchTenantListTask.execute(VidmFetchTenantListTask.java:203) at com.vmware.vrealize.lcm.automata.core.TaskThread.run(TaskThread.java:63) at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source) at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source) at java.base/java.lang.Thread.run(Unknown Source)
Environment
VMware vRealize Suite Lifecycle Manager 8.x
Resolution
A resolution for the issue is scheduled to be included in the Aria Suite Lifecycle version 8.12
Workaround: To workaround the issue in the interim change the password on either of the accounts to match the other. Following this change the API request succeeds.
Additional Information
Impact/Risks: This issue only affects the API, requests submitted in the UI are not affected.