"Error Code: LCMVROPSYSTEM25000 Confirm that the specified node is a member of VMware Aria Operations cluster and the node is online and accessible" Error when performing inventory sync of Aria Operations

Products

• VMware Aria Suite

Issue/Introduction

Symptoms:

• Inventory sync fails for Aria Operations with: "Error Code: LCMVROPSYSTEM25000 Confirm that the specified node is a member of VMware Aria Operations cluster and the node is online and accessible"
• The /var/log/vrlcm/vmware_vrlcm.log contains a stack trace similar to:

com.vmware.vrealize.lcm.plugin.common.vrops.exceptions.VropsAddressException: Not able to connect to VMware Aria Operations node <IP>
at com.vmware.vrealize.lcm.plugin.core.vrops.tasks.BaseConfigureVropsTask.init(BaseConfigureVropsTask.java:162) [vmlcm-vropsplugin-core-8.14.0-SNAPSHOT.jar!/:?]
at java.lang.Thread.run(Unknown Source) [?:?]
2023-12-18 07:28:36.100 INFO [pool-3-thread-21] c.v.v.l.p.a.s.Task - – Injecting task failure event. Error Code : 'LCMVROPSYSTEM25157', Retry : 'true', Causing Properties : '

{ CAUSE :: }

'
com.vmware.vrealize.lcm.plugin.common.vrops.exceptions.ProductHealthStatusException: Unable to initialize the health check task, check whether VMware Aria Operations server is up and reachable from VMware Aria Suite Lifecycle Manager

• All connectivity tests succeed between Aria Suite Lifecycle and Aria Operations appliances.
• The Aria Operations node returns the expected response at the urls: 

https://<vropsNodeIP>/casa/cluster/status
https://<vropsNodeIP>/casa/node/config

• The certificate leverage by Aria Operations Does Not match the certificate Aria Suite Lifecycle has referenced for it

Environment

VMware Aria Suite Lifecycle 8.x

Cause

The issue occurs when the Aria Operations certificate does not match the certificate stored in Aria Suite Lifecycle

Resolution

To resolve the issue replace the Aria Operations certificate manually with the certificate referenced by Aria Suite Lifecycle.

The steps to replace the Aria Operations certificate manually outside Aria Suite lifecycle are contained in the  'Install a New Certificate in VMware Aria Operations' section of KB article 2046591.

Once certificate mismatch is resolved any further certificate replacement operations for Aria Operations can be performed directly from Aria Suite Lifecycle.