Aria Automation Config license totals not reporting correct number of minions

Products

• VMware Aria Suite

Issue/Introduction

Symptoms:

• Aria Automation Config (Formerly Saltstack Config)  license totals are not reporting the correct number of licensed minions under Reports -> Licenses
• The raas log located under /var/log/raas/raas shows the same minion entitlement as the UI.
• The correct license files are present under /etc/raas/*_license

Environment

VMware Aria Automation Config 8.x

Cause

The issue occurs when there are extra entries in the license table beyond those that are stored on the filesystem:

select uuid, origin, alter_time from license;

Resolution

As a best practise precaution snapshot the raas server before proceeding.

1. SSH to the raas server and verify that the current valid license keys are stored in the filesystem under /etc/raas/*_license. Do not proceed if correct license files do not exist here.

2.Stop the raas service:

systemctl stop raas

3. Clear the current contents of the licensing table. This will prompt the system to read in again the license files from the filesystem.:

psql -U postgres
\c raas_<UUID>
delete * from license;
\q

4. Start the raas service.

systemctl start raas

 

 

Additional Information

Impact/Risks:

It will not impact functionality to exceed these limits. It just generates some errors in the raas log.