Adapter host service fails to start in Aria Automation after applying license

Products

• VMware Aria Suite

Issue/Introduction

Symptoms:

• The Aria Automation deploy.sh script fails with output similar to:

Error Release 'adapter-host-service' in namespace 'prelude' failed to come up
Exit Code of install/update of release adapter-host-service is 1

 

• When listing the pod status with command kubectl -n prelude get pods the adapter-host-service is not showing as healthy:

adapter-host-service-app-75fdb648bb-6m47x      0/1     Terminating   1          30m

Environment

VMware vRealize Automation 8.x

Cause

This issue can occur when the Aria Automation license is replaced directly outside of Aria Suite Lifecycle. The recommended approach to change the Aria Automation license is using the Aria Suite Lifecycle interface.

Resolution

To resolve the issue perform the following steps:

1. Deploy again the Aria Automation services disabling the host adapter service:
./deploy.sh --enableAdapterHostSvc=false

2. Wait 10 minutes and make sure the pods are started successfully. The services can be monitored using the command:

kubectl -n prelude get pods

The AdapterHost should not be visible in the list. 

3. Run the deploy.sh command again this time enabling the adapter host service
./deploy.sh --enableAdapterHostSvc=true