Deployments stuck in state 'User interaction pending' when Orchestrator workflows with manual user interactions are executed via Aria Automation Service Broker

Products

• VMware Aria Suite

Issue/Introduction

Symptoms:

• Aria Orchestrator workflows executed via Aria Automation Service Broker with manual interactions get stuck in state 'User interaction pending' under Deployments -> Deployment -> History despite the interaction being answered.

Environment

VMware Aria Automation 8.12.x

Cause

The issue occurs as the Aria automation blueprint service code does not properly update the status when the manual user interaction is answered in Aria Orchestrator and the workflow doesn't finish immediately

Resolution

The issue is resolved in the upcoming Aria Automation 8.13.1 release