Why do left and right shift keys not work after upgrading Endevor?

Products

• Endevor
• Endevor Natural Integration
• Endevor - ECLIPSE Plugin
• Endevor - Enterprise Workbench

Issue/Introduction

With a new install of Endevor, why do the left or right shift keys not work? The data on the left or right is not visible.

 

Environment

Release:
Component: CA Endevor Software Change Manager 

Resolution

First, confirm the version of CTLICMDS is valid for your Endevor release. Logon to Endevor and issue the 'TSO ISRDDN' command. 

Next, issue the 'MEM CTLICMDS' command. That will display where the file was loaded from. Confirm it is loaded from the correct version and the it is allocated under the 'ISPTLIB'

If that looks O.K., next logon on to Endevor and drive a list of elements. Split screen, and issue the 3.9 command (Command Table Utility) . Select application id 'CTLI' or the applid you are using for Endevor.

You should see:

Display CTLICMDS

Verb           T  Action                                  
ECOLS        2  SELECT CMD(%ECOLS &ZPARM)               
ESRCHFOR  3  SELECT CMD(%ESRCHFOR TOP(&ZTDTOP)&ZPARM)
ETRYIT       4  SELECT CMD(%ETRYIT TOP(&ZTDTOP)&ZPARM)  
ESORT        2  SELECT CMD(ESORT &ZPARM)                
EONLY        2  SELECT CMD(EONLY &ZPARM)                
EPRINT       2  SELECT CMD(EPRINT)                      
ACMQ         2  SELECT CMD(ACMQ)                        
EMSGS       2  SELECT CMD(MSGS)                        
PMSGS       3  SELECT CMD(PMSGS)                       
QMSGS       2  SELECT CMD(QMSGS)                       
LEFT          4  &VARC1LR                                
RIGHT       5  &VARC1LR           

If you do not see LEFT or RIGHT, you are loading an invalid command table. Confirm you have the correct allocation for your release.