NSX "Discover & Take Action" and/or "NSX Intelligence UI" pages will not load
Article ID: 314353
Updated On:
Products
Issue/Introduction
To provide steps to restore the Intelligence UI back it its original state before deployment.
Symptoms:
- Customer removed NAPP + associated applications from NSX
- After which, the "Discover & Take Action" and/or the "NSX Intelligence" UI pages do not load.
- The page spins for several minutes before displaying a "Something went wrong" error
Environment
Cause
NSX Intelligence UI has not been fully cleaned up
Resolution
Perform the following API calls to restore the NSX Intelligence UI to its original state:
DELETE /policy/api/v1/ui-controller/remote-ui-plugins/platform-ui
DELETE /policy/api/v1/ui-controller/remote-ui-plugins/upgrade-ui
DELETE /policy/api/v1/ui-controller/remote-ui-plugins/antimalware-ui
PUT /policy/api/v1/ui-controller/remote-ui-plugins/pace-ui
{
"id": "pace-ui",
"url": "/nsx/intelligence-ui/",
"navItems": [
{
"navId": "nsx-intelligence-ui-placeholder-home",
"title": "plugin.placeholder.title",
"parentModule": "tools",
"siblingNavItem": "troubleShootingTools",
"insertBeforeSibling": true,
"children": [
{
"navId": "nsx-intelligence-placeholder-home-security-posture",
"title": "plugin.placeholder.discoverandtakeaction",
"iconUrl": "assets/img/discover.svg",
"insertBeforeSibling": false,
"routerLink": "securityposture",
"childRoute": "/#/placeholder/visualization",
"rbacFeature": [
"policy_napp"
],
"isCollapsible": false,
"childrenExpanded": false
},
{
"navId": "nsx-intelligence-placeholder-home-recommendations",
"title": "plugin.placeholder.recommendations",
"iconUrl": "assets/img/recommendations.svg",
"insertBeforeSibling": false,
"routerLink": "recommendations",
"childRoute": "/#/placeholder/recommendations",
"rbacFeature": [
"policy_napp"
],
"isCollapsible": false,
"childrenExpanded": false
}
],
"isCollapsible": false,
"childrenExpanded": false
},
{
"navId": "nsx-intelligence-anomaly-detection",
"title": "plugin.nav.title.threat.detections",
"iconUrl": "assets/img/anomaly.svg",
"parentModule": "security",
"siblingNavItem": "urlAnalysisUrls",
"insertBeforeSibling": true,
"routerLink": "anomalydetection",
"childRoute": "/#/placeholder/anomaly/home",
"rbacFeature": [
"policy_napp"
],
"isCollapsible": false,
"childrenExpanded": false
}
],
"plugin_items": [
{
"col_span": 12,
"child_route": "#/placeholder/anomaly/dashboard",
"min_height": "265px",
"item_id": "nsxi-ui-anomaly-security-dashboard-widget",
"item_type": "RemoteDashboardContainer",
"parent_item": "dashboard_security_insights",
"rbac_feature": [
"policy_napp"
]
}
],
"featurePermissionUrl": "../../policy/api/v1/aaa/user-info/permissions",
"translations": {
"en-US": {
"plugin.placeholder.title": "Discover & Plan",
"plugin.placeholder.discoverandtakeaction": "Discover & Take Action",
"plugin.placeholder.recommendations": "Recommendations",
"plugin.nav.title.network.traffic.analysis": "Network Traffic Analysis",
"plugin.nav.title.threat.detections": "Suspicious Traffic"
},
"de-DE": {
"plugin.placeholder.title": "Erkennen und planen",
"plugin.placeholder.discoverandtakeaction": "Erkennen und aktiv werden",
"plugin.placeholder.recommendations": "Empfehlungen",
"plugin.nav.title.network.traffic.analysis": "Analyse des Netzverkehrs",
"plugin.nav.title.threat.detections": "Bedrohungserkennungen"
},
"es-ES": {
"plugin.placeholder.title": "Detectar y planificar",
"plugin.placeholder.discoverandtakeaction": "Detectar y actuar",
"plugin.placeholder.recommendations": "Recomendaciones",
"plugin.nav.title.network.traffic.analysis": "Análisis de tráfico de red",
"plugin.nav.title.threat.detections": "Detecciones de amenazas"
},
"fr-FR": {
"plugin.placeholder.title": "Découvrir et planifier",
"plugin.placeholder.discoverandtakeaction": "Découvrir et résoudre",
"plugin.placeholder.recommendations": "Recommandations",
"plugin.nav.title.network.traffic.analysis": "Analyse du trafic réseau",
"plugin.nav.title.threat.detections": "Détections des menaces"
},
"it-IT": {
"plugin.placeholder.title": "Scopri e pianifica",
"plugin.placeholder.discoverandtakeaction": "Scopri e intervieni",
"plugin.placeholder.recommendations": "Consigli",
"plugin.nav.title.network.traffic.analysis": "Rilevamento delle minacce e risposta",
"plugin.nav.title.threat.detections": "Traffico sospetto"
},
"ja-JP": {
"plugin.placeholder.title": "検出とプラン",
"plugin.placeholder.discoverandtakeaction": "検出とアクションの実行",
"plugin.placeholder.recommendations": "推奨事項",
"plugin.nav.title.network.traffic.analysis": "ネットワーク トラフィックの分析",
"plugin.nav.title.threat.detections": "脅威の検出"
},
"ko-KR": {
"plugin.placeholder.title": "검색 및 계획",
"plugin.placeholder.discoverandtakeaction": "검색 및 작업",
"plugin.placeholder.recommendations": "권장 사항",
"plugin.nav.title.network.traffic.analysis": "네트워크 트래픽 분석",
"plugin.nav.title.threat.detections": "위협 감지"
},
"zh-CN": {
"plugin.placeholder.title": "检测和规划",
"plugin.placeholder.discoverandtakeaction": "检测和采取措施",
"plugin.placeholder.recommendations": "建议",
"plugin.nav.title.network.traffic.analysis": "网络流量分析",
"plugin.nav.title.threat.detections": "威胁检测"
},
"zh-TW": {
"plugin.placeholder.title": "探索和計劃",
"plugin.placeholder.discoverandtakeaction": "探索和採取動作",
"plugin.placeholder.recommendations": "建議",
"plugin.nav.title.network.traffic.analysis": "網路流量分析",
"plugin.nav.title.threat.detections": "威脅偵測"
}
},
"cachingEnabled": false
}
Additional Information
"Discover & Take Action" and/or the "NSX Intelligence" UI pages do not load.
Feedback
