NSX Cluster Degraded Alarm

Products

• VMware NSX

Issue/Introduction

Title: Alarm for clustering.cluster_degraded
Event ID: Alarm for clustering.cluster_degraded
Added in release: 3.2.0
Alarm Description:

• Purpose: Group member of service is down, this alarm will be cleared when group member is up.
• Impact: Group member of service is unavailable.

Environment

VMware NSX-T Data Center

Resolution

1. Invoke the NSX CLI command "get cluster status" to view the status of group members of the cluster.
2. Ensure the service for group_type is running on node.
   • Invoke the GET /api/v1/node/services/service_name/status NSX API or the "get service service_name" NSX CLI command to determine if the service is running.
   • If not running, invoke the POST /api/v1/node/services/service_name?action=restart NSX API or the "restart service service_name" NSX CLI to restart the service.
3. Check /var/log/ directory of service group_type to see if there are errors reported.

Additional Information

If you contact support for this issue, please include the following data:

• NSX Manager Logs from all 3 Manager nodes in the cluster.
• ESXi host logs where Manager nodes are deployed.