How to configure OTP Desktop client debug logging

Products

• CA Rapid App Security
• CA Advanced Authentication
• CA API Gateway

Issue/Introduction

Below are the steps for the CA Mobile OTP Desktop client logger configuration.  (version 2.3.1 tested)

• First create a new environment variable on the system where the OTP client is installed:
  

  • authminderlog=c:\OTP_client_debug.txt

• Open a cmd prompt (as Administrator) and start your browser from its executable path (e.g. Firefox or Internet Explorer)

  • "c:\Program Files (x86)\Mozilla Firefox\firefox.exe" 

  • "c:\Program Files (x86)\Internet Explorer\Iexplore.exe"

 

• Important: Not opening your browser instance with cmd prompt will not enable debug.

 

• Then find the shortcut location in your start menu > Programs > CA-Mobile-OTP-Desktop-Client
  • Right click on the html link and select properties
  • Copy the Target location of the shortcut link and past it into your cmd line opened browser instance.
  • Add the italicized and boldface arguments on the end of the url address below so that the address looks similar to the below:

file:///C:/Program%20Files%20(x86)/CA/arcot/OTPDesktop/html/index.html?aotplog=console&aotplog=url

This should immediately create the debug log after launching the url. If necessary, launch cmd prompt as administrator.

Environment

Release: ARCWFT05900-8-Arcot-WebFort-for Windows
Component: