Manual removal of stale Site Pairing

Products

• VMware HCX

Issue/Introduction

• You are unable to remove the site pairing using the HCX UI.
• The HCX site pairing entry still remains listed even if the remote HCX Manager is no longer available.
• HCX service mesh cannot be edited and interconnect appears in unknown state.
  

Environment

HCX

Cause

The site pairing entry may become stale due to a failed configuration.

Resolution

If you believe you have encountered this issue, please open a support case with Broadcom Support and provide the following information. 

• Log bundle from source/destination HCX-MGRs (including DB dump).
  • In most cases, individual appliance logs are not needed. 

For more information, see Creating and managing Broadcom support cases.