Identify a known issue which may cause HCX migration to be stuck in configuration stage and how to recover that.
Symptoms:
HCX migration workflow does not proceed may be stuck in "Received lock request on IX appliance" state.
Below error/exceptions can be seen in HCX app.log on HCX Connector or Cloud system:
ReplicationTransferService_SvcThread-4656, Ent: HybridityAdmin, , TxId: 2586de28-####-####-####-########fb7] ERROR c.v.h.s.r.j.DualLockManagerForReplications- error while getting gateways org.codehaus.jettison.json.JSONException: JSONObject["peerAppliances"] not found. at org.codehaus.jettison.json.JSONObject.get(JSONObject.java:369)
The issue is caused by stale entry of an OLD IX appliance which could've been removed ungracefully by user in the past from either system.
Workaround:
Impact/Risks: