[VMC ON AWS] Connectivity issue when route aggregation task performed on NSX
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[VMC ON AWS] Connectivity issue when route aggregation task performed on NSX

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Article ID: 314144

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Updated On:

Products

VMware Cloud on AWS

Issue/Introduction

To understand why this issue occurs and the next plan of action

Symptoms:

The customer may experience the following after enabling route aggregation:

  • VPN connectivity issue
  • Loss of all north-south, east-west, HCX-extended network traffic


Cause

This is caused a condition triggered by the route aggregation enablement.
This is a known issue prior to SDDC version 1.18v7.

Resolution

Please contact your Customer Success team to request an upgrade SDDC to 1.18v7 and above.


Workaround:

Contact support to perform Edge failover as a workaround


Additional Information

Impact/Risks:

All traffic to SDDC is impacted.