[VMC ON AWS] Connectivity issue when route aggregation task performed on NSX

Products

• VMware Cloud on AWS

Issue/Introduction

To understand why this issue occurs and the next plan of action

Symptoms:

The customer may experience the following after enabling route aggregation:

• VPN connectivity issue
• Loss of all north-south, east-west, HCX-extended network traffic

Cause

This is caused a condition triggered by the route aggregation enablement.
This is a known issue prior to SDDC version 1.18v7.

Resolution

Please contact your Customer Success team to request an upgrade SDDC to 1.18v7 and above.

Workaround:

Contact support to perform Edge failover as a workaround

Additional Information

Impact/Risks:

All traffic to SDDC is impacted.