Virtual Machine console crashes at randomly on Cloud Director 10.2.x and10.3.x versions
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Virtual Machine console crashes at randomly on Cloud Director 10.2.x and10.3.x versions

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Article ID: 314063

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Updated On: 11-16-2024

Products

VMware Cloud Director

Issue/Introduction

  • Virtual Machine console crashes at randomly on Cloud Director 10.2.x and10.3.x versions.
  • Restarting the cell allows the console to work for a short period of time.

Environment

VMware Cloud Director 10.2.x and 10.3.x versions

Resolution

Resolved in VMware Cloud Director 10.4.

Workaround:

  1. Open an SSH session to each cell.
  2. Set the workaround: /opt/vmware/vcloud-director/bin/cell-management-tool manage-config -n consoleproxy.cores.max -v "0"
  3. List the new default: /opt/vmware/vcloud-director/bin/cell-management-tool manage-config -n consoleproxy.cores.max -l
  4. Restart the cell one at a time to implement the changes: systemctl restart vmware-vcd

Please note if you are only running one cell, this will involve downtime.