Windows 10 v1903 and later, Windows Server 2022 virtual machine triple fault and restart during boot

Products

• VMware vSphere ESXi

Issue/Introduction

Symptoms:
You see below issues in Windows 10 v1903 and later and in Windows Server 2022:

• VM fails with triple fault and restarts during boot on ESXi host
• In the vmware.log file, you see an error similar to msg.monitorEvent.tripleFault.
• This issue is not consistent and virtual machines that consistently triple fault or triple fault after boot are impacted by another issue.

Environment

VMware vSphere ESXi 7.0.x
VMware ESXi 6.7.x
VMware ESXi 6.5.x

Cause

Some Intel CPUs might fail to forward Debug Exception (#DB) traps and if a timer interrupt happens during the Windows system call, virtual machine might triple fault.

Resolution

This issue is fixed in the below versions:

Virtual Machines running on vSphere 6.5, issue is fixed in vSphere 6.5 P07.
For more information , see VMware ESXi 6.5 P07 Release Note.

Virtual Machines running on vSphere 6.7, issue is fixed in vSphere 6.7 P06.
For more information , see VMware ESXi 6.7 P06 Release Note.

Virtual Machines running on vSphere 7.0, issue is fixed in vSphere 7.0 U2c.
For more information, see VMware ESXi 7.0 Update 2c Release Note.