During VMware Cloud Foundation 3.x Migration, workload domains display incorrect version on UI
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During VMware Cloud Foundation 3.x Migration, workload domains display incorrect version on UI

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Article ID: 313822

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Updated On:

Products

VMware Cloud Foundation

Issue/Introduction

Symptoms:
During VCF 3.x to 4.x in-place migration, you can have domains at 3.x versions while SDDC manager can be at VCF 4.4. If you have domains at 3.10.2 or 3.11 versions, the SDDC UI will show as 3.10.1.2 instead of the correct version.

Environment

VMware Cloud Foundation 3.x

Cause

Incorrect version in the UI is because the manifest file at VMware depot did not have entries for for 3.10.2 and 3.11. For the customers who are dark-site (are not connected to the VMware depot), current implementation uses the highest possible available in manifest released with GA release and will not get updated automatically.

Resolution

When user connects to the depot, the manifest will be polled again and you will see the correct domain version.

Workaround:
To work around this issue:
1. Need to upload the latest VCF SDDC Manager Manifest file to SDDC manager.

2. As a workaround, you need to upload updated manifest file to the SDDC Manager. In order to do so, please follow the below procedure:

Procedures:

  1. Download the Bundle Transfer utility on a computer with internet access.
           a. Log in to VMware Customer Connect and browse to the Download VMware Cloud Foundation page.
           b. In the Select Version field, select the version to which you are upgrading.
           c. Click Drivers & Tools.
           d. Expand VMware Cloud Foundation Tools and click Go To Downloads.
           e. Click Download Now for the Bundle Transfer Utility.
       
       2. Extract lcm-tools-prod.tar.gz.
       3. Navigate to the lcm-tools-prod/bin/ and confirm that you have execute permission
           on all folders.
       4. Validate that the utility version matches the target release. Run the following command to display
           the utility version:
           ./lcm-bundle-transfer-util -v
       5. Copy the bundle transfer utility to a computer with access to the SDDC Manager appliance and
           then copy the bundle transfer utility to the SDDC Manager appliance.
           a. SSH in to the SDDC Manager appliance using the vcf user account.
           b. Enter su to switch to the root user.
           c. Create the lcm-tools directory.
            mkdir /opt/vmware/vcf/lcm/lcm-tools
           d. Copy the bundle transfer utility file (lcm-tools-prod.tar.gz) that you downloaded in
               step 1 to the /opt/vmware/vcf/lcm/lcm-tools directory.
           e. Extract the contents of lcm-tools-prod.tar.gz.
           f. Set the permissions for the lcm-tools directory.
               cd /opt/vmware/vcf/lcm/
       chown vcf_lcm:vcf -R lcm-tools
       chmod 750 -R lcm-tools

       6. On the computer with internet access, download the manifest file. This is a structured
           metadata file that contains information about the VMware product versions included in
           the release Bill of Materials.
           ./lcm-bundle-transfer-util --download --manifestDownload --depotUser Username
           Enter your VMware Customer Connect password when prompted.
       7. Copy the manifest file and lcm-tools-prod directory to a computer with access to the 
           SDDC Manager appliance.
       8. Upload the manifest file to the SDDC Manager appliance. 
           ./lcm-bundle-transfer-util --update --sourceManifestDirectory
     Manifest-Downloaded-Directory --
sddcMgrFqdn FQDN --sddcMgrUser Username
           Use your vSphere SSO credentials for the --sddcMgrUser parameter.