Provide steps to resolve the issue
Symptoms:
Replication task will fail on some VMs during the stage, Performing Backup.
DrcMgr.log
2023-11-07T07:01:06.815+0000 [.drc-backup-restore-threads-4] waitForTask(): task-1771424 createSnapshotTask returning ERROR
2023-11-07T07:01:06.815+0000 [.drc-backup-restore-threads-4] Got an exception while taking crash consistent snapshot.da.core.exception$DaExceptionVadpSnapFailed$Throwable
at com.datrium.vcclient.VimSession.takeSnapshot(VimSession.java:569)
at com.datrium.vcclient.VimClient.lambda$createSnapShot$34(VimClient.java:1745)
at com.datrium.vcclient.VimClient.withSession(VimClient.java:930)
at com.datrium.vcclient.VimClient.createSnapShot(VimClient.java:1745)
at com.datrium.drc.drcAgent.api.DRCAgentSvc$VmBackupVADPJob.vmBackupVADP(DRCAgentSvc.java:5777)
at com.datrium.drc.drcAgent.api.DRCAgentSvc$VmBackupVADPJob.run(DRCAgentSvc.java:5617)
at com.datrium.common.logging.DaCustomThreadPoolFactory$MDCExecutorService.lambda$wrap$0(DaCustomThreadPoolFactory.java:240)
at java.base/java.util.concurrent.Executors$RunnableAdapter.call(Unknown Source)
at com.google.common.util.concurrent.TrustedListenableFutureTask$TrustedFutureInterruptibleTask.runInterruptibly(TrustedListenableFutureTask.java:131)
at com.google.common.util.concurrent.InterruptibleTask.run(InterruptibleTask.java:74)
at com.google.common.util.concurrent.TrustedListenableFutureTask.run(TrustedListenableFutureTask.java:82)
at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
at java.base/java.lang.Thread.run(Unknown Source)\n
2023-11-07T07:01:06.816+0000 [.drc-backup-restore-threads-4] Max retries reached for createSnapShot/var/log/vmware/vpxd/vpxd.log
info vpxd[24165] [Originator@6876 sub=Default opID=6e16ad5d] [VpxLRO] – ERROR task-1771393 – vm-649936 – vim.VirtualMachine.createSnapshot: vim.fault.SnapshotIncompatibleDeviceInVm:
--> Result:
--> (vim.fault.SnapshotIncompatibleDeviceInVm) {
--> faultCause = (vmodl.MethodFault) null,
--> faultMessage = <unset>,
--> fault = (vim.fault.SharedBusControllerNotSupported)
{ --> faultCause = (vmodl.MethodFault) null, --> faultMessage = <unset>, --> device = "", --> reason = <unset> --> msg = "" --> }
--> msg = ""
--> }
--> Args:
-->
--> Arg name: