[VCDR] How to force remove vCenter from DR connectors and Protected site

Products

• VMware Live Recovery

Issue/Introduction

Steps to force remove the vCenter from protected site

Symptoms:
Reasons for force remove could be a very rare scenario such as existing vCenter has been either rebuilt with new IP or the vCenter is no longer available. 

Registering new vCenter may fail with below error as the Protected site might still be associated with the Old vCenter in the backend. 
HTTP 500: Failed to connect to the vCenter server.

Cause

Existing vCenter has been either rebuilt with new IP or the vCenter is no longer available.

Resolution

How to manually remove a vCenter from a protected site.  

1. Log in to Connector Appliance.
2. To get the password, click on the three-line box just above the "Deploy" button on the right side of the Connector.

   3. Run 'entersupportmode' and then run 'drc show' to collect the site id.

   4. Manually remove the VC from the connector using the command
         vcenter remove --site-id <site_id> --vcenter <VCENTER IP>
 
   5. Engage VMware Support for removal of the vCenter from the backend Cloud Filesystem and Orchestrator. Please provide the vCenter IP to be removed and the site id

Additional Information

Impact/Risks:
Replication fails and the VMs cannot be protected.