[VMC on AWS] HA Alert : " vSphere HA failover operation in progress in cluster Cluster-1 in datacenter "
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[VMC on AWS] HA Alert : " vSphere HA failover operation in progress in cluster Cluster-1 in datacenter "

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Article ID: 313681

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Updated On:

Products

VMware Cloud on AWS

Issue/Introduction

This article provides the remediation steps when the vSphere HA failover alert is seen.

Symptoms:
You may see alert "vSphere HA failover operation in progress in cluster Cluster-1 in datacenter SDDC-Datacenter: 0 VMs being restarted, 2 VMs waiting for a retry, 0 VMs waiting for resources, 0 inaccessible vSAN VMs." at the cluster level. 

vSphere-HA-Image.jpg

Cause

This alert is commonly seen when there a host failure and vSphere HA has attempted to restart a VM that was already powered off.

Resolution

Reconfiguring vSphere HA for the cluster will clear the alert. Please create a Support Request with VMC GS (How to file a Support Request in Customer Connect and via Cloud Services Portal (2006985)) with the request to clear the alert. 

Note: There is no downtime when reconfiguring vSphere HA at the cluster level.

Additional Information

Impact/Risks:
This alert will be visible on the cluster until the resolution provided below is completed.