[VMC on AWS] Unable to sync with the VMware-curated Microsoft software repository

Products

• VMware Cloud on AWS

Issue/Introduction

Symptoms:
Unable to sync with the VMware-curated Microsoft software repository. A sync task fails with the following error.
"A general system error occurred: HTTP request error: cannot authenticate SSL certificate for host vmc-microsoft-templates.s3-us-west-2.amazonaws.com."

Cause

This is due to the certificate change of "vmc-microsoft-templates.s3-us-west-2.amazonaws.com". This certificate is changed periodically.

Resolution

• Access the Content Libraries page from the Menu.
• Find the subscribed content library for "vmc-microsoft-templates.s3-us-west-2.amazonaws.com", right-click the library, and click "Edit Settings".
• Without making any changes, click "OK" to trust the new certificate.

Additional Information

Deploy Microsoft Server Instances from Pre-packaged VMs
https://docs.vmware.com/en/VMware-Cloud-on-AWS/services/com.vmware.vmc-aws-operations/GUID-EC51751C-796A-4FFD-9455-BB178D1A3EBF.html