The logged in user needs to be a part of the vSphere role mapping designated in the management UI of HCX.
If tried Logging in with : [email protected] credential, the error could be resolved.
For successful login with AD credentials, the below mentioned points are to be taken care at:
a. On-prem :
b. VMware Cloud:
Ensure the SDDC vCenter's CloudAdminGroup includes an AD group that the target AD user account is a part of.