SOS Password check for Vrealize components fails intermittently.

Products

• VMware Cloud Foundation

Issue/Introduction

Symptoms:

When SOS tool is run for health check, password check for Vrealize components returns "Failed to get details", in console with RED alert , intermittently.

Environment

VMware Cloud Foundation 4.0.x
VMware Cloud Foundation 4.3
VMware Cloud Foundation 4.1
VMware Cloud Foundation 3.0.x
VMware Cloud Foundation 4.3.1
VMware Cloud Foundation 4.2.x
VMware Cloud Foundation 2.0.x

Cause

When there is a slight lag in network latency and the output of SSH command is more, the output is getting stripped.

Resolution

The issue has been fixed in version 4.4

Workaround:

User can log into the specific node and execute command "chage -l username" to get the password expiry details.