Multiple tasks in SDDC Manager fails with Error: ‘This operation is not allowed because SDDC Manager Backup Operation(s) are working on related resources.’

Products

• VMware Cloud Foundation
• VMware vSphere ESXi

Issue/Introduction

• When attempting to perform domain-related operations in SDDC Manager such as host commissioning or VI domain creation or attempting to Remediate and Update Password you may encounter the following error message:

  This operation is not allowed because SDDC Manager Backup Operation operation(s) are working on related resources.

  
• SDDC Manager Backup is failing with the error:

  SDDC Manager Deployment lock to perform Backup & Restore Operation

  
• In some instances the "Commission hosts" option also gets greyed out in the SDDC manager UI:
  

Environment

• Vmware Cloud Foundation 4.5
• VMware Cloud Foundation 5.0
• VMware Cloud Foundation 9.0

Cause

This issue occurs when a restore operation in SDDC Manager fails to release a deployment lock that was previously acquired by a backup operation.
As a result, any new deployment-related operations are blocked due to the lingering lock entry.

Resolution

If you encounter this behaviour open technical case with Broadcom Support