VxRail Manager precheck error "VxRail Manager upgrade patch permission precheck error"

Products

• VMware Cloud Foundation

Issue/Introduction

This check raises false alarms in certain scenarios. The permissions might be correct but the check will show an error and advise user not to continue the update.

The VxRail manager precheck shows error related to "VxRail Manager upgrade patch permission precheck error".

 

Environment

VMware Cloud Foundation 5.0

Resolution

This issue is resolved in VMware Cloud Foundation 5.1

Workaround:

To workaround the issue, manually check if user mystic has write permissions in directory /home/mystic/vcf_vxrail_bundles on the VxRail manager. Please follow the steps mentioned below to check:

1. SSH to the VxRail manager Virtual Machine with user mystic - ssh mystic@<vxrail-address>

2. Check if the owner is user mystic and has write permissions in the directory using ls -al /home/mystic/vcf_vxrail_bundles

If directory /home/mystic/vcf_vxrail_bundles does not exist:
Check if the owner is user mystic and has write permissions in the parent directory using ls -al /home/mystic

3. If no issues identified in 2) - the VxRail Manager upgrade patch permission precheck error can be ignored and customer can proceed with the upgrade.

a. If user mystic does not own the directory - chown mystic:root /home/mystic/vcf_vxrail_bundles

b. If user mystic does not have correct permissions to the vcf_xvxrail_bundles dir: chmod -R 777 /home/mystic/vcf_vxrail_bundles