Instant clone customization task StartNetwork fails on RHEL 8.6, RockyLinux 8.6 and AlmaLinux 8.6
search cancel

Instant clone customization task StartNetwork fails on RHEL 8.6, RockyLinux 8.6 and AlmaLinux 8.6

book

Article ID: 313243

calendar_today

Updated On:

Products

VMware vSphere ESXi

Issue/Introduction

Symptoms:
  • Instant clone customization task StartNetwork fails on RHEL 8.6, RockyLinux 8.6 and AlmaLinux 8.6.
  • The failure exception is vim.fault.UnexpectedCustomizationFault, and error message is 'Failed to start the network service in the VM'.
  • The error log from instant clone customization log file /var/log/vmware-gosc/instant_clone_customization.log in the guest OS is as below:

YYYY-MM-DDTHH:MM:SS ERROR: Guest customization failed: 244,Failed to ifdown and ifup eth ...


Environment

VMware vSphere ESXi 7.x

Cause

The "ifdown/ifup" commands, used in StartNetwork task, have been deprecated in RHEL 8.6, RockyLinux 8.6 and AlmaLinux 8.6.

Resolution

Currently there is no resolution.


Workaround:

To workaround the issue, please install the network-scripts package to avoid failure:
yum install network-scripts