vROPs deployment is failing with 'Failed to update the password'

Products

• VMware

Issue/Introduction

Symptoms:

• The reported error is 'Failed to update the password. You can send a new password update request by making sure the current password is correct and the new password has not been already used.' Authentication to the vROps node for which the deployment is failing by using the provided in the JSON / XLS password does not succeed.

Cause

• vROPs node's password got locked. Possible cause would be invalid login attempts to the node performed by the user

Resolution

Workaround:

• Reset the password of the vROPs node by providing the same password that is specified in JSON / XLS and then retry the execution from CB.
• Linux keeps the old password stored on /etc/security/opasswd. Delete the line containing the user that you're trying to change the password.
• Check the file /etc/pam.d/common-password and look for a line with the parameter
• The password required pam_pwhistory.so use_authtok remember=6 retry=3
• Then update the password by using passwd:

root@linux:~ # passwd
Changing password for root.
New Password:
Reenter New Password:
Password has been used already. Choose another.
Password changed
And retried from CB