Vmware Cloud Foundation: SOS Password check for NSX components especially NSX-Edge fails if Password Expiry is Never with message 'Failed to get details'
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Vmware Cloud Foundation: SOS Password check for NSX components especially NSX-Edge fails if Password Expiry is Never with message 'Failed to get details'

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Article ID: 313214

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Updated On:

Products

VMware Cloud Foundation

Issue/Introduction

Symptoms:

When SOS tool is run for health check, password check for NSX components with Password Expiry Never returns "Failed to get details", in console with RED alert.


Cause

The case is not handled in code where Password Expiry is Never.

Resolution

Currently there is no resolution. This will be fixed in the future releases.


Workaround:

To workaround the issue, log into the specific node and execute command "chage -l username" to get the password expiry details.