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Precheck tasks for vRealize Suite products (vROps, vRA and vRLI) is failing in SDDC Manager but vRSLCM health check request is successful
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In the /var/log/vmware/vcf/lcm/lcm-debug.log file, you see similar to:
2021-06-24T12:56:04.847+0000 ERROR [vcf_lcm,0000000000000000,0000,precheckId=9c5089db-####-####-####-########605,resourceType=VROPS,resourceId=badc6717-####-####-####-########706:vrops] [c.v.e.s.l.p.i.v.VropsP
recheckRunner,pool-4-thread-23] Unexpected exception occurred during vROps health check
org.springframework.web.client.HttpServerErrorException$InternalServerError: 500 : [no body]
at org.springframework.web.client.HttpServerErrorException.create(HttpServerErrorException.java:100)
at org.springframework.web.client.DefaultResponseErrorHandler.handleError(DefaultResponseErrorHandler.java:186)
at org.springframework.web.client.DefaultResponseErrorHandler.handleError(DefaultResponseErrorHandler.java:125)
at org.springframework.web.client.ResponseErrorHandler.handleError(ResponseErrorHandler.java:63)
at org.springframework.web.client.RestTemplate.handleResponse(RestTemplate.java:780)
at org.springframework.web.client.RestTemplate.doExecute(RestTemplate.java:738)
at org.springframework.web.client.RestTemplate.execute(RestTemplate.java:672)
at org.springframework.web.client.RestTemplate.postForEntity(RestTemplate.java:447)
at com.vmware.evo.sddc.common.vrealize.vrslcm.VrslcmService.checkProductHealth(VrslcmService.java:1260)
at com.vmware.evo.sddc.lcm.primitive.impl.vrops.VropsPrecheckRunner.performHealthCheckOnVropsVrslcm8x(VropsPrecheckRunner.java:136)
at com.vmware.evo.sddc.lcm.primitive.impl.vrops.VropsPrecheckRunner.performHealthCheckOnVrops(VropsPrecheckRunner.java:120)
at com.vmware.evo.sddc.lcm.primitive.impl.vrops.VropsPrecheckRunner.performHealthCheckOnVrops(VropsPrecheckRunner.java:184)
at com.vmware.evo.sddc.lcm.primitive.impl.vrops.VropsPrecheckRunner.precheckResource(VropsPrecheckRunner.java:64)
at com.vmware.evo.sddc.lcm.primitive.impl.vrealize.VrslcmPrecheckUpgradeService.processPrecheckTasks(VrslcmPrecheckUpgradeService.java:69)
at com.vmware.evo.sddc.lcm.primitive.impl.vrealize.VrealizeVrslcmPrimitiveImpl.precheck(VrealizeVrslcmPrimitiveImpl.java:167)
at com.vmware.evo.sddc.lcm.services.impl.UpgradePrecheckAsyncHandler$1.run(UpgradePrecheckAsyncHandler.java:174)
at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511)
at java.util.concurrent.FutureTask.run(FutureTask.java:266)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
at java.lang.Thread.run(Thread.java:748)
- In the /var/log/vrlcm/vmware-vrlscm.log file, you see similar to:
2021-06-24 13:17:39.482 ERROR [http-nio-8080-exec-8] c.v.v.l.l.c.DeploymentsController - -- Exception while checking product health: com.vmware.vrealize.lcm.lcops.common.exception.Operatio
nForbiddenException: Another operation: [b3226de5-####-####-####-########260] is already in progress for the environment : badc6717-####-####-####-########706.