Fix to Certificate Management public API failures for domains named using special characters

Products

• VMware Cloud Foundation

Issue/Introduction

Symptoms:

Public API requests fail with the following error:

{
    "errorCode": "VCF_RUNTIME_ERROR",
    "arguments": [],
    "message": "Something went wrong. Please retry or contact the service provider and provide the reference token.",
    "referenceToken": "XXXXXX"
}

This reason for this could be that the domain name contains characters other than alphabets, numbers and '-' character. These are typically not allowed for creating domain name.

 

Resolution

The issue can be resolved in the below two methods:

Method 1:
- Rename the domain name without invalid characters.

Method 2:
- SSH to sddc-manager terminal
- Edit the file "/etc/nginx/nginx.conf" and replace the regex strings "[a-zA-Z0-9\-\+/)" to "[a-zA-Z0-9\-\<special character in domain name>]+/)"
- Restart the nginx service(systemctl restart nginx.service)