TKC cluster creation fails with "deploy from content library failed for image" error

Products

• VMware vSphere ESXi
• VMware vSphere with Tanzu

Issue/Introduction

This article is a reference to https://community.pivotal.io/s/question/0D58X0000BwWhtuSQC/error-when-creating-taznu-kubernetes-cluster?language=en_US

where steps to recover a failed TKC cluster deployment due to errors with the Content Library are provided.

Symptoms:

TKGs TKC cluster creation fails with the following errors:

1. deploy from content library failed for image "ob-18592554-photon-3-k8s-v1.21.2---vmware.1-tkg.1.ee25d55": deploy error: The operation failed due to An error occurred during host configuration.
2. error creating client and cache for remote cluster: error creating dynamic rest mapper for remote cluster "test/tkg-test4": Get "https://10.250.32.3:6443/api?timeout=10s": net/http: request canceled while waiting for connection (Client.Timeout exceeded while awaiting headers)
3. Waiting for control plane to pass preflight checks to continue reconciliation: [machine tkg-test4-control-plane-m2f5l does not have APIServerPodHealthy condition, machine tkg-test4-control-plane-m2f5l does not have ControllerManagerPodHealthy condition, machine tkg-test4-control-plane-m2f5l does not have SchedulerPodHealthy condition, machine tkg-test4-control-plane-m2f5l does not have EtcdPodHealthy condition, machine tkg-test4-control-plane-m2f5l does not have EtcdMemberHealthy condition]

Environment

VMware vSphere 7.0 with Tanzu

Cause

Possible causes include Content Library connection issues which make it impossible for WCP to fetch the necessary TKC images.

Resolution

Below resolution is a copy-paste from https://community.pivotal.io/s/question/0D58X0000BwWhtuSQC/error-when-creating-taznu-kubernetes-cluster?language=en_US

 

If you have more than one Content library you can skip reading to Part 2.

Part 1

We need to create new content library so from vSphere menu choose: Content Libraries

then click Create and make new one in the same workload domain as Tanzu is.

 

After you done this add any ovf or any iso image with whatever to it.

 

Part 2

Use menu and and go to: Workload Management

Find you Supervisor Cluster tab an click on it

or

Choose you cluster from main menu

Use Configure tab

Click EDIT and choose you newly created Content Library or any other if you have more than one and confirm by OK button.

After that we need to wait to vSphere Fetch this Content Library

Don't worry about Information.

After vSphere end fetching items from new Content Library we need to repeat the steps from moment when we change it to go back to our old CL.

The vSphere do the same thing as it do with new one but also refresh it if you have automatic content download enabled and choose to download it as soon as possible.

When it finish to fetch libraries we can easily create  TKC clusters.

Additional Information

Original article: https://community.pivotal.io/s/question/0D58X0000BwWhtuSQC/error-when-creating-taznu-kubernetes-cluster?language=en_US

Impact/Risks:

The Resolution steps do not have any known negative impact on the deployment.