Host Experiences the PSOD running with qlnativefc 4.0.3.0-17vmw
search cancel

Host Experiences the PSOD running with qlnativefc 4.0.3.0-17vmw

book

Article ID: 313006

calendar_today

Updated On:

Products

VMware vSphere ESXi

Issue/Introduction

Symptoms:
Host VMware ESXi Version: 7.0.1 Build: 17325551 running qlnativefc driver.

PSOD backtrace contain:
PanicvPanicInt@vmkernel
Panic_NoSave@vmkernel
Panic_OnAssertAt@vmkernel
Int6_UD2Assert@vmkernel
gate_entry@vmkernel
BH_Check@vmkernel
CpuSched_YieldThrottled@vmkernel
vmk_WorldYield@vmkernel
qla24xxDumpRam@(qlnativefc)
qla27xxFwdumpEntryT262@(qlnativefc)
qla27xxWalkTemplate@(qlnativefc)
qla27xxFwdump@(qlnativefc)
qlnativefcAsyncEvent@(qlnativefc)
qla24xxMsixDefault@(qlnativefc)


Evidences from the log files.
  Log File: VMkernel crash logs can contain
  Description: Adapter MPI failure and recovery related entries

2021-01-23T21:19:41.915Z cpu12:2191010)WARNING: qlnativefc: vmhba1(12:0.0): MPI Heartbeat stop. Chip reset needed. MB0[8200h] MB1[100h] MB2[0h] MB3[0h]
   2021-01-23T21:19:41.915Z cpu12:2191010)WARNING: qlnativefc: vmhba1(12:0.0): MPI Heartbeat stop. FW dump needed
   2021-01-23T21:19:41.915Z cpu12:2191010)qlnativefc: vmhba1(12:0.0): Attempting to take firmware dump
   2021-01-23T21:19:41.922Z cpu11:2191006)WARNING: qlnativefc: vmhba2(12:0.1): MPI Heartbeat stop. Chip reset needed. MB0[8200h] MB1[0h] MB2[0h] MB3[0h]
   2021-01-23T21:19:41.922Z cpu11:2097840)qlnativefc: vmhba2(12:0.1): Performing ISP error recovery - ha= 0x430c7dc1cc90.

Environment

VMware vSphere ESXi 6.7

Cause

The issue is observed with  the qlnativefc driver versions below 4.0.3.0-17

A PSOD would occur when encountering an MPI pause during MPI fw dump handling - qlnativefc.
This crash is caused during the attempt to capture HBA firmware dump.

Resolution

Upgrade to VMware ESXi 7.0 qlnativefc 4.1.9.0