As per the new policy, any exam can be cancelled or rescheduled before it starts, or before the delivery period expires.
Exam fees are non- refundable for no-shows, and vouchers cannot be replaced.
Below are the steps to Reschedule or Cancel a VMware Certification Exam
1. Login to your
VMware Learning account 2. Click on “MyEnrollments”
![image.png](https://api-broadcomcms-software.wolkenservicedesk.com/attachment/get_attachment_content?uniqueFileId=1512262929542)
3. Click on “Manage Exams” next to “Single Sign-On to Pearson VUE”
![image.png](https://api-broadcomcms-software.wolkenservicedesk.com/attachment/get_attachment_content?uniqueFileId=1512261700423)
4. Locate your “exam appointment”
![image.png](https://api-broadcomcms-software.wolkenservicedesk.com/attachment/get_attachment_content?uniqueFileId=1512264179124)
5. Select either “Cancel” or “Reschedule” option and confirm the exam.